How we work – for parents

 

Want to let us know your requirements?

If you have any questions or want to have a chat about the Grandnannies we have available give us a call on 020 3488 5955 or drop us a line on hello@grandnanny.co.uk

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Matching & Meeting

The first thing you need to do is let us know what you’re looking for. Once you’ve done that we will match your requirements with available Grandnannies in your area and send you matches via email. You then review the profiles of the Grandnannies we’ve sent you and let us know if you’d like to interview any.

Then we arrange interviews. We also suggest a supervised meeting between your prospective Grandnanny and your whole family before you make an offer.

You can meet up to 3 Grandnannies free of charge – we know that finding ‘the one’ is tricky and chemistry is important.

Onboarding & Contracts


Once you have agreed to make an offer and your offer has been accepted we will invoice you £60 to contribute to the cost of vetting and onboarding your Grandnanny – including Enhanced DBS checks, child safeguarding and first aid training.

You will become the Employer for your Grandnanny. This is important because every family is different and you will want to agree house rules, notice periods and your own processes for things like holiday-booking directly with your Grandnanny.

There are some provisions we encourage you to consider to make sure your relationship with your Grandnanny goes as smoothly as possible, including agreeing a minimum number of hours. 

When the time comes, we will provide guidance and signpost template contracts. We encourage you to become comfortable and familiar with the details of hiring a nanny.

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Invoices & Payroll

You will receive a monthly invoice from Grandnanny Ltd which you pay by direct debit. We will base this on the number of hours you have agreed with your Grandnanny.


If you need to increase the number of hours worked in the month we will ask you to tell us by the 21st of each month so we can adjust your invoice and your Grandnanny’s pay accordingly.
We will run payroll on your behalf. This means you are free from the hassle of dealing with HMRC and making payments to your Grandnanny.

Fair and responsible pricing

We try to balance affordability with fair pay for the important work that Childcarers provide. In our recent survey 100% of parents told us that paying the London Living Wage was important to them. By paying the London Living Wage, you can ensure that London-based Grandnannies earn enough to live in our beautiful (and expensive) city. We charge parents a £60 set-up fee only when we find a match you love, and an ongoing fee of £14 per hour.

Want to let us know your requirements?

 

If you have any questions or want to have a chat about the Grandnannies we have available give us a call on 020 3488 5955 or drop us a line on hello@grandnanny.co.uk