
Our process
We keep it as simple as possible whilst
prioritising trust and safety
Our simple six-step process
1. Register – childcarers and families, that’s your first step
2. Matching – browse matches, receive our suggestions and easily set up interviews
3. Interview – your time to meet and ask each other questions!
4. Decision – once the decision to proceed is made, we take care of all the admin
5. Onboarding – we help both parties get set up and ease into the new routine
6. Ongoing support – we’re on hand to help families and GrandNannies thrive with extra training, customer care and feedback loops

Safety & safeguarding
GrandNannies are pre-vetted via a phone interview with our team to ensure they have a minimum of 5 year’s professional or personal childcare experience.
We also sign every childcarer up for:
- An enhanced DBS check, including child barred list
- An CPD accredited online paediatric first aid refresher course
- A CPD and IRRSM accredited online safeguarding course
- 2 verified professional references from previous employers
- A personal training plan – to ensure training milestones are met
Once a match has been made, you will be kept up to date as your GrandNanny completes additional training modules and passes checks. You also receive full written references to review.
If you want to see a copy of our Safeguarding policy, email: support@grandnanny.co.uk.
The magic of intergenerational childcare starts here…
1. Happy children
Clinical studies have shown that children spending quality time with other adults can lead to:
- Improved social skills
- Empathy for other older adults
- Raised attainment at school
- Greater ability to solve tough issues
- Improved numeracy and literacy skills


2. Relieved parents
We know that arranging child care takes up valuable time and energy. You want an experienced pair of hands who will turn up on time, be flexible with their hours, and stay with your family for longer. There are three ways we take the hard work off your shoulders:
- Matching – our expert tam vet the best possible childcarers, to suit your life
- Safeguarding & first aid – we provide online courses as well as enhanced DBS checks
- Verification – we make the pain of checks and identity verification go away
Join our local nanny agency:
3. Content childcarers
Whether you’re transitioning to something new, returning to work or approaching retirement, we know it can be daunting. We’re here to help you every step of the way! You’ll have chance to:
- Share your life experience
- Connect with a friendly local family
- Balance work with your own interests
- Build new relationships with children – proven to improve mental and physical health as we age
- Earn a fair wage – always about Real Living Wage or London Living Wage
